We've got you covered!
With our one-time WordPress technical support, we can help troubleshoot and repair your broken WordPress website, make sure your website runs smoothly and ensure it’s up for peak performance. Take your website to the next level with the help of our WordPress experts. We are dedicated to providing the best WordPress maintenance services.
Save Time & Money
No need to worry about upgrading your website or finding a new host—we do it all for you! You only need to focus on your business while we keep your website secure and up-to-date.
No Contracts Required
You're not tied down with any long-term contracts or commitments. We don't want to lock you in with a contract just because we do all the work for you!
No Hidden Fee
There are no hidden fees or surcharges. You can rest easy knowing that every single penny goes to maintain your website and optimize its performance.
Have our WordPress experts fully manage and protect your website
Guaranteed WordPress Maintenance Service
You can rest assured that our “One-time WordPress Maintenance” service will take care of any issues you may be having with your website. We guarantee prompt and successful completion of the task, so you can get back to blogging and growing your business.
100% Satisfaction Guarantee - Your website will be restored to its pre-maintainer condition quickly and easily!
Your satisfaction is guaranteed for the seamless restoration of your WordPress website, according to our 100% satisfaction guarantee. You can rest assured that our WP experts are highly qualified, experienced and will work diligently to restore your WordPress website to its original condition.
We Offer Two Wp Support Options
One-time WordPress Maintenance
A One-time WordPress Maintenance service is best if your website only requires a one-off fix for a specific WordPress error or minor changes. Our turnaround time is typically one business day once we receive all required logons and inputs from you.
On-going WordPress Maintenance
The service provides your WP website with comprehensive and extensive support for regular changes and optimum performance. Our on-going WordPress maintenance plans allow you to create unlimited website tasks. In addition, we perform daily backups and updates of your WordPress core, plugins and themes and continuously monitor your website health.
one-off WordPress maintenance service
Simple & Clear Pricing
All prices are in Australian Dollar (AUD)
One-off WP Quick Fix
A single WordPress quick fix-
With our One-off WP Quick Fix service, we can fix minor technical issues and implement small changes. These are typically well-defined IT tasks that may take less than 1 hour.
One-off WP Complex Fix
A single WordPress complex fix-
Our Senior developers are also available for more complex work. One-off WP Complex Fix service is designed to troubleshoot and fix complicated WordPress errors that may take less than 3 hours.
WordPress Migration
24h Turnaround Time-
Our team of WP experts can help migrate WordPress website to a new WordPress hosting environment specified by you. We'll ensure that your WordPress website's files and database are safely transferred, and your website runs smoothly before closing the task.
Please note: Our One-time WordPress Maintenance services don’t include significant tasks such as website/ webpage designs or redesigns, custom development, or any SEO and marketing tasks. With One-time WordPress Maintenance services, we only fix technical errors on your WordPress website to ensure that your website issue is sorted efficiently and you are happy with the service you have received.
HOW CAN WE HELP
List of WordPress support and maintenance tasks we can do for you
WordPress Backups
Backing up your WordPress website
Most web hosting providers backup the entire server, including your WordPress website, but it may take time to request a copy of your website from their backups while a speedy recovery is critical. We will help set up your website's backups and store them on your Google Drive or Dropbox.
Restore a backup
Your WordPress database contains every page, post, link and form submission you have on your blog/website. If your database gets corrupted or erased, you stand to lose everything you have written. We can help restore a backup of your WordPress database and files and bring things back to normal.
Set up automatic WordPress backup
We will set up incremental automatic scheduled backups of your WordPress database and store them on your Google Drive or Dropbox. This will help to manage your backup collection easily.
Moving to a New Server
Whether you are moving your WordPress website to a new server or to a different location on your server, we've got you covered! You can rest easy knowing that we are moving your website safely.
Moving to a New Server + Changing Your Domain Name and URLs
There will be additional concerns when your URLs change or your domain name. The files and database will be moved while references to the old URLs or location remain in your website database, which can cause issues with links or theme display. We will do all the work, from exporting the database and editing the wp-config.php file to importing the database on the new server, ensuring an entirely smooth process.
Moving WordPress
Moving Directories On Your Existing Server
Moving your WordPress files from one location on your server to another requires special care. Our team will follow a step-by-step process to move your WordPress website to a new location on the same server and ensure that it works right.
WordPress Repair
WordPress Website Broken After an Update
Usually, upgrading WordPress core will not break your website, but incompatible themes and plugins will. We will investigate whether your theme or any plugins you are using cause the issue, and we will either update your theme to its latest version or remove/update the plugins that cause the problem.
Brute Force Attacks
Unlike hacks that focus on vulnerabilities in software, a Brute Force Attack aims at being the simplest method to gain access to a website. The attack will try usernames and passwords repeatedly until it can get in. Due to the nature of these attacks, you may notice your hosting server's memory goes through the roof, causing performance problems. We use an advanced monitoring system to automatically run checks to ensure your website is working as it should. Should Brute Force Attacks be detected, one of our WP experts will investigate the issue immediately and take the necessary steps to protect your website.
Hacked Website
Suffering a hack can be a frustrating experience you will have on your online journey. A hack is a very ambiguous term that will provide little insight into what happened. We will work with you to understand the symptoms that lead you to believe you've been hacked. We then scan your website, remove the toxic files and set up some protection for your website.
Login Trouble
If you are having trouble logging in to your WordPress Administration Screen, and you have tried all possible solutions but still not working. We are more than happy to fix this for you. Be sure to give us details of your hosting server, including MySQL and PHP versions if you know it, as well as your operating system (OS), browser, and the WordPress version causing these problems.
Fix Broken Links
Using external links is great for SEO, but sometimes you will notice that some external websites you linked to do not exist anymore. The links could have been moved to other URLs or domains, and that's called a broken link. Users will be shown a 404 page when they click on the broken link. These broken links on your website will lead to a higher bounce rate and a bad user experience. We can help diagnose and fix the broken links.
White Screen of Death
The White Screen of Death is an error that displays a blank white screen or a white screen with a vague error message instead of the web page you expect to see. Any time your website is down, it can be frustrating and concerning. Our team will follow a step-by-step process to troubleshoot the problem with as little downtime as possible.
Fix "This File Type Is Not Permitted for Security Reasons"
WordPress limits the types of files you can upload to your website for security reasons. This issue is usually a quick fix, and our team can resolve file upload errors in WordPress so you can continue your work.
Fix Internal Server Error
There can be several reasons for an Internal Server Error, and the most likely issue is a corrupted .htaccess file. We will follow a step-by-step process to investigate and troubleshoot the problem.
Fix Error Establishing Database Connection
If you get a page displaying the message "Error Establishing Database Connection", then there is a problem with the connection to your website database, and there could be a number of reasons for this. We can diagnose the problem and get it working as intended.
Fix Failed Auto-Upgrade
A WordPress automatic upgrade feature may fail due to a glitch with incorrect File Permissions, connection with the WordPress files or a problem with your Internet connection during the upgrade. We can check and update your website manually.
Plugin Conflicts
Sometimes, after updating your plugins, themes or WordPress core, strange issues may appear and mess up things. We will check the conflict between them, remove any plugins that cause the problem, and advise an alternative if required.
Fix Connection Timed Out
The connection timed out error appears when your WP website tries to do more than your server can manage. This issue is particularly common on shared hosting where your memory limit is restricted. We will advise you on options and how to prevent this from happening again.
Fix Maintenance Mode Following Upgrade
When your WordPress website updates, you may receive a message saying "Briefly unavailable for scheduled maintenance. Please check back in a minute." This is an easy fix to get your website working right.
Fix JavaScript Errors
If you are experiencing issues with interactive functionality, this can be due to JavaScript conflicts or errors. For example, broken flyout menus or the add media buttons aren't working. Our WP team can diagnose JavaScript issues and get it worked as intended.
Mixed Content Warnings
You may see "mixed content" warnings even after successfully issuing an SSL certificate for your domain, a "Not Secure" message in your browser's address bar or in the developer tools console. This means that an SSL certificate was issued for your WordPress website but that your website is making requests to non-HTTPS assets. If you need assistance, don't hesitate to contact our tech team.
Enabling your free Let's Encrypt SSL certificate in cPanel
We will check with your server if it offers an SSL certificate and enable them. Most servers that host websites on Linux-based servers provide SSL certificates for free through Let's Encrypt inside your cPanel.
Expired SSL Certificate Error
This error occurs when your website's SSL certificate expires. According to industry standards, SSL certificates cannot have a lifespan longer than 398 days. That means every website needs to renew or replace its SSL certificate at least once every two years. We can renew the current one for your website or help you purchase and install a new one.
SSL Certificate
Certificate name mismatch
Usually, a certificate name mismatch occurs when the domain name in the SSL certificate doesn't match what a web user has entered in the browser. We can replace the certificate with your new one or advise on alternative solutions.
WordPress website showing as "not secure"
Is your WordPress website showing as "not secure" in browsers? This is because you need an SSL certificate. We especially recommend getting an SSL certificate for websites that require data inputs by the user directly into the website. We can install an SSL certificate for your website to help encrypt the session between the user's browser and your website's server.
The essential wordpress maintenance tasks to keep your sites running smoothly
Other quick WordPress Support tasks we can help you with:
- Install a WordPress backup plugin
- Set up backups to off-site storage destination & redundant backups
- Update WordPress core to the latest version
- Set up WordPress two-factor authentication
- Set up passwordless logins for privileged users
- Whitelist IP Address
- Set up reCAPTCHA for your WordPress user registration, comments, password reset, and login forms
- Update current theme to the latest version
- Update active plugins to the latest version
- Delete and remove unused themes and plugins
- Empty spam comments
- Monitor WordPress uptime to track hosting performance
- Add new posts
- Add and confirm email newsletter signup
- Audit older pages for content updates
- Review parent/child page relationships to better organize content
- Add featured images for pages
- Review contact form confirmation email and fix any issues
- Review contact form submission delivery and resolve any issues
- Connect Google Analytics and activate Google Search Console
- Submit a sitemap for your WordPress website
- Add missing meta descriptions to Posts and Pages
- Install a WordPress SEO plugin
- Disable automatic WordPress updates
- Update the copyright date in your footer
- Malware Scanning
- Increase Memory Limit
- Create/modify your 404 page
- DNS Installation
- DNS Configuration
- Setting Up a DNS Forward Lookup Zone
- Changing the DNS Server for Network Interfaces
- Flush the DNS Resolver Cache
- Creating a DNS Entry for the Web Server
- Creating a DNS Entry Using cPanel, WHM, or Plesk
- Secure Recursive DNS
- Fix the “DNS Server Not Responding”
- Enable Under DDOS attack mode
- Troubleshooting DNS Timeout
- Monitoring DNS Performance
Our One-time WordPress Maintenance services can handle your WordPress maintenance for you. We take care of your WordPress website’s upkeep and ensure that everything runs smoothly. No matter what you need, our WordPress support plans are affordable for all WordPress website types and sizes. Our team can help fix your website issues remotely, so you don’t need to struggle to search for a WordPress expert near you. With years of experience and opportunities to work with thousands of online businesses, our team can fix most of common WordPress technical issues.
Frequently Asked Questions
Below are some of the one-off WordPress maintenance service questions that we got asked all the time. If you cannot find your answer in the below list, get in touch with us for a quick response!
Want it done for your?
Whether you are looking for a little bit of hourly help, or a complete end-to-end done for your service, we would love to connect with you!
